Privacy Policy

Hera Med Ltd. (the “Company“, “we” and “our“) respects your privacy. This policy explains the privacy practices for our website hera-med.com (the “Website”). It describes the ways your personal information is collected and used. This policy is incorporated by reference to the Website’s Terms of Use (“Terms“) [hera-med.com/terms-of-use/].

Personal information that we collect

To complete our online contact form, we ask that you provide us with personal information, such as your name and email address. We will explicitly indicate the mandatory fields for completion. You must provide complete, accurate and correct details. You are not legally required to provide us your personal details. It is optional and voluntary. However, if you do not provide the required information or provide false, incorrect, or out dated information, we may not be able to process your request or inquiry or contact you.

We use third party analytics and advertising tools, such as Google Analytics, to collect information pertaining to your activities on the Website, including the information or content that you viewed, your session durations, the web pages you accessed, the Internet Protocol (IP) address through which you accessed the Website and the city or town where the computer you used to access the Website is located. For more information, please see the ‘cookies’ section of the Policy, below.

Minors

You must be 18 years of age or older in order to purchase and use our Products.  

Use of information

We will use the information outlined above for the following purposes:

  • To facilitate the access to and use of the Website, and to manage the operational and administrative aspects of the Website;
  • If you provided your contact details or submitted an inquiry, we will use your personal information to contact you, either directly or through others on our behalf, including by e-mail messages;
  • To send you our newsletter and other promotional materials (if you’ve signed-up to receive them);    
  • To develop and improve our products and services as a whole, and to improve and enhance the services and content offered on the Website;
  • To enforce the Terms and this policy, and prevent misuse of the Website and our services;
  • To comply with any applicable law and assist law enforcement agencies and authorities, if we believe it is necessary or justified; and
  • Take any action in any case of dispute involving you with respect to the Website.

Sharing Information with third parties

We share the information outlined above with others in any of the following instances:

  • With our service providers – in order to operate, maintain and enhance the Website and facilitate our email communications with you;
  • If you have breached the Terms, abused your rights to use the Website, or violated any applicable law – your information may be shared with authorities or other third parties, if we believe it is necessary or justified;
  • With attorneys, courts and relevant third parties, in any case of dispute, or legal proceeding of any kind involving you with respect to the Website;
  • If the operation of the Website is organized within a different framework, or through another legal structure or entity (such as due to a merger or acquisition), provided that those entities agree to be bound by the provisions of this policy, with reasonably necessary changes taken into consideration; and
  • We may share personal information with our corporate group entities (companies that we control, control us, or are under common control with us – whether directly or indirectly), but their use of such information must comply with the policy.

In any case other than above, your personal information will be shared with others only if you provide your explicit prior consent.

Aggregated or anonymized information

We may use the information we collect, as outlined above, to compile anonymized or aggregated information, either by ourselves or with the assistance of third parties such as Google Analytics. We may share, sell or otherwise communicate and make available such anonymized or aggregated information to any other third party, at our sole discretion.

Third parties

When you use our Website, other parties, such as Google, may collect personally identifiable information about your online activities over time and across different websites.

Newsletters

We only send newsletters to users who have signed-up to receive them. To unsubscribe from our newsletter, click the “unsubscribe” link included at the bottom of each newsletter.

Transfer of data outside your territory

We are based in Israel. Information we collect from you will be processed in Israel, which is recognized by the European Commission as having adequate protection for personal data. Certain information may be stored externally via cloud services such as Google. We will only transfer your personal information to a country or company which has been deemed to have an adequate level of data protection by the EU commission, or under other adequate safeguards determined under the applicable law.

Data security

We implement measures to reduce risks of damage, loss and unauthorized access or use of personal information, but they do not provide absolute security. Therefore, we cannot guarantee that the Website or our systems are immune to unauthorized access to the information stored therein and to other information security risks.

Changes to this Privacy Policy

We may change this policy from time to time. Substantial changes will take effect 30 days after we provide a notice of such changes on the Website. Other changes will take effect 7 days after we provide notice. However, if the policy is amended to comply with legal requirements, the amendments will become effective immediately upon their initial posting, or as required. The most up-to-date policy will always be accessible on our Website.

In any event, we will seek your explicit consent if we wish to have substantial changes to the policy apply to personal information we collected prior to those changes.

Additional Provisions Applicable to individuals in the EU

Legal Basis for Processing Your Data.

  • The legal basis for collecting and processing information when you submit an inquiry is its necessity to provide you with feedback, comment or service in response to inquiries you make;
  • The legal basis for processing and collecting analytical information is our legitimate interests in operating our website, ongoing management of our business and business development;
  • Further processing and data retention may occur based on legal requirements.

EU Rights. You have the following rights under the GDPR:

  • Right to Access. You have a right to access your personal data that we process and receive a copy of it.
  • Right to Rectification. You have the right to ask us to rectify inaccurate personal data concerning you and to have incomplete personal data completed.
  • Right to Data Portability. You have a right to receive the personal data that you provided to us, in a structured, commonly used and machine-readable format. You have the right to transmit this data to a third party. Where technically feasible, you have the right that your personal data be transmitted directly from us to a third party you designated.
  • Right to Withdraw Consent. You have the right to withdraw your consent for processing your personal data at any time. If you do that, we will not collect any further personal data, but we will further process the data we already collected for reasons described in this Policy. Withdrawing your consent will not affect the lawfulness of data processing we carried out based on your consent before such withdrawal.
  • Right to Object. If you previously agreed that your personal data may be used for other purposes other than registering and/or placing an order, you may have a right to object to the use of your personal data for such additional purposes.
  • Right to Restrict. You have the right to restrict processing of your personal data (except for storing it) if you contest the accuracy of your personal data, for a period enabling us to verify its accuracy; if you believe that the processing is unlawful and you opposes the erasure of the personal data and requests instead to restrict its use; if we no longer need the personal data for the purposes outlined in this Policy, but they are required by you to establish, exercise or defence relating to legal claims, or if you object to processing, pending the verification whether our legitimate grounds for processing override yours.
  • Right to be Forgotten. Under certain circumstances, such as when you withdraw your consent, you have the right to ask us to erase your personal data. However, we may still process your personal data if it is necessary to comply with a legal obligation we are subject to under laws in EU Member States.

If you believe your right have been infringed, you can lodge a complaint with a supervisory authority operating under the GDPR. For a list of supervisory authorities in the EU, click here.

Contact us

You may send us questions and comments to info@hera-med.com.

Last updated: August 21, 2018.