Support

Thank you for purchasing a HeraMED product!
If you came across any error or trouble using the device, don’t worry, we’re here to help!

This page will assist you with the following:

  1. Supported Devices

 

  1. Supported Devices
    HeraBEAT is designed and validated using the latest stable versions of iOS and Android OS. HeraBEAT is also validated to support at least the last previous major release of  these operating systems.
    For Apple devices, HeraBEAT is validated on an iPhone.
    For Android devices, due to the massive amount of different devices, HeraBEAT is validated against a google device of the Nexus family, to ensure correct operation with the Android operating system family. HeraMED is not responsible for errors caused by different operating system skins, such as used by different phone manufacturers.